How to Motivate your Dental Team to Increase Production
By Dr. Anand, DDS | ultralightblogs@gmail.com
By Dr. Anand, DDS
ultralightblogs@gmail.com
If you ask most dentists what they wish they could improve in their practice, most would agree they would want to increase their production. Adding revenue offers all sorts of positive outcomes in a dental office: more competitive salaries, better equipment /materials, updates to office decor, and most importantly less stress on the dental owner. You can’t do it alone. You need a motivated and well-experienced team to help you achieve those production goals. Some simple tips to motivate your staff are detailed below.
1. Set reasonable goals
Discuss with your team what your goals are for each month or quarter. Start off small and be specific about what goals you are looking to meet. Perhaps you are looking to treat more teeth whitening cases or plan more dental implant cases. Be clear in your instructions and be reasonable in what you are trying to achieve. Even if you are hoping to have 90% of appointments slots confirmed and booked, it will show you have specific goals to improve your practice.
1. Set reasonable goals
Discuss with your team what your goals are for each month or quarter. Start off small and be specific about what goals you are looking to meet. Perhaps you are looking to treat more teeth whitening cases or plan more dental implant cases. Be clear in your instructions and be reasonable in what you are trying to achieve. Even if you are hoping to have 90% of appointments slots confirmed and booked, it will show you have specific goals to improve your practice.
2. Offer competitive incentives
Motivate your staff by offering rewards. Cash bonuses are great, but if that is not within your budget, plan to buy your team lunch or distribute gift cards to show your appreciation for their hard work. Your team will definitely be motivated by incentives by meeting new goals and milestones. Start small and build your way up to show hard work pays off for all.
3. Act as a leader
A good leader can dictate tasks, but can also complete them on his/her own. Show your team you are a leader by delegating appropriate tasks and being clear about your team’s responsibilities. Offer professional continuing education so your team can learn, act, and advance. A good leader is an excellent communicator and can create an office culture that fosters motivation. A dental owner should always hold some type of team meeting - whether it be daily, weekly, or monthly, to communicate with your staff and discuss any concerns you may have. This way it eliminates long-term problems and updates all on the progress the office is making.
3. Act as a leader
A good leader can dictate tasks, but can also complete them on his/her own. Show your team you are a leader by delegating appropriate tasks and being clear about your team’s responsibilities. Offer professional continuing education so your team can learn, act, and advance. A good leader is an excellent communicator and can create an office culture that fosters motivation. A dental owner should always hold some type of team meeting - whether it be daily, weekly, or monthly, to communicate with your staff and discuss any concerns you may have. This way it eliminates long-term problems and updates all on the progress the office is making.
4. Provide the proper resources
Your team needs the right tools such as loupes & dental headlight to increase productivity. This means giving your staff equipment that works, materials that are patient friendly, and using advanced technology for better patient care and communication. If your team is using outdated or broken tools, it will be harder for them to provide good and personalized care. Providing the correct resources is a reflection upon you as a dental owner and it will show your staff how you want your practice perceived.
4. Provide the proper resources
Your team needs the right tools such as loupes and dental headlight to increase productivity. This means giving your staff equipment that works, materials that are patient friendly, and using advanced technology for better patient care and communication. If your team is using outdated or broken tools, it will be harder for them to provide good and personalized care. Providing the correct resources is a reflection upon you as a dental owner and it will show your staff how you want your practice perceived.
When you hire a great team it is imperative that everyone has a clear vision about what your goals and intentions are. To best motivate your team, always be open minded and have a positive outlook. Your team looks toward you as an owner for support and guidance. Motivating them with simple rewards like a cash bonus or positive reinforcement will go a long way toward advancing your practice productivity.
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