Stephanie P.
I am very pleased with the quality of Ultralight Optics products. I have used the face shield with a light and loupes with a light for the last several years.
GERARD C.
at last I got my loupes! they work very well,thanks to the kind and patient help of Mrs CASS/UYEN and the understanding of your staff! quality is excellent and I strongly recommend your service to any US based dentist .
Dr G CABRAL DDS from Tahiti
Michael v.
I work at two locations and got 2 sets of loupes, 2 lights and 6 batteries, about 3 years ago. All 6 battery packs cracked and broke after one year of use and had to be replaced. The design has a weak spot and will crack at the side on/off switch and extend along the body. Unfortunately their replacement added a second switch on the opposite side, which constantly dims the unit whenever I turn my head.
Their sports frames also broke after about two and a half years of use. The lens tab that inserts into the frame broke off completely, and the entire lens fells out and won’t stay in. Nothing was ever dropped torqued or mistreated.
I was told by their rep to send the frames back for repair, since they have a lifetime warrenty. I sent them in and now they claim there’s only a limited warranty for 5 years, but they won’t honor fixing them as it’s normal wear tear, even though it’s only been 3 years. They’d be happy to charge me $500 for a new frame.
Wish I’d never spent money on this company. Horrible product, poor quality, and poor customer service. Buyer beware.
Juli M.
These loupes are very easy to wear and I enjoy the 3.5X magnification. They work well. I only wish they were tighter and hugged my head as they slide off when I'm looking down, which is most of the time. I'd appreciate feedback on how to tighten them.
KAREN C.
I needed a new set of loupes because the I was working at a different location and emailed Ultralight Optics for a new set based on my previous purchases. They were able to accommodate me and there were no problems. The loupes along with the shield that flips up is a great help, although I sound like Darth Vader with the shield down. Having the shield flip up is very convenient when speaking with my patients. UO's customer service is excellent!! I continue to use them for this reason.
Karina C.
I like that it is light weight,sturdy and looks very sleek. The materials it is made of is not cheap. I appreciate the casing it came with coz it is small but has enough/separate zipper compartment for the headlight battery. I just wished i had a representative to have my precise measurement, coz i feel that i am bending my neck to get a precise vision. But for the most part, i still feel comfortable using it. I got this to replace my broken loupe and the one i had previously had a representative take my measurements but i still end up with a shoulder/neck problem, that being said i still like this loupe better than the one I previously owned.
Mariah W.
Using the lupe from ultralight optics is fantastic. The quality of the lenses is much higher than other brands. My work posture has improved and I see a lot more details clearly.
sam l.
I had a pair of loupes fracture and I was able to order two pairs from Ultra light the same day. I received the first set 4 days later that were fully adjustable. They were more than adequate. I received the through the lens set approximately 3 weeks later. I am thrilled with the clarity and more thrilled by the cost. I was able to purchase the light and two pairs of loupes for less than my last set of loupes. So far so good!
