Do not drop these batteries it will shorten life span
I was hoping to speak with someone in regards to delivery into Canada. It was a disaster with UPS, and I had to pay a $70 brokerage fee to them which I am not happy about. I do not recall paying this in the past with any of my batteries or lights! Between the exchange rate and the brokerage fee, it is a very expensive battery! Are there any suppliers in Canada that I can deal with, or can you reimburse me the brokerage fee?
I've used the light since 2014. U simply cannot wotk without it.
I’ve had an ultralight for around 7 years. I like the light, but the batteries have never lasted two years and I have probably replaced them four times since getting the light. I’ve also had to replace the charger, the power cord, the composite filter, and the light itself at least once. I appreciate that the light has a lifetime warranty and was replaced at no additional cost, but I feel like I’ve had to invest a lot into the upkeep of the system.
I love these battery packs for the father lights!
Quick delivery, but did not come with the charging cord this time.
I’ve used an ultralight for more than 10 years with occasional replacements of battery, charger, wire etc. I’m very happy with it and with the customer service!
JAVIER F C.
I love my loupes light set up. The light is bright and so light weight that I never noticed the extra ounces. Perfect!
Ultralight has wonderful customer service!
I love your products. I’ve been using the ultra optic light for over 6 years and I’m very satisfied. I also had some issues but the customer service was awesome to resolve all my problems
Don’t like having to ship to California. Be nicer if there was distribution in Canada
I cant seem to find a battery that lasts more than a week. The latest one has lasted two days.
I am a dental hygienist and use your lite for a long time and like it. I had you sent me my items numerous times. This time I had to replace a battery and received it on time as usual. However, you didn't charge taxes, which were charged at the border (I am in Canada) along with UPS delivery services and my bill was much more than I expected. Not happy with this. Sincerely, Anna Izvekova
The battery pack is reasonably light and it works just as well as other more expensive light. I own Orascoptic, Surgitel, and Q-Optic. But the price beats them all.
Dr. Hans K.
Our Dental office staff have been using the Ultralight Optics LED's for years with no problems. After years of untroubled service, one of the battery packs died so we ordered a replacement. We received it in record time and put it right into service with no hassle. We love your products!
The ultralight battery is reliable for a day's use, more or less of course depending on patient load in my dental office. It charges quickly and I found that having 2 batteries is ideal as there is always one ready to go. I wear it clipped on the waistband of my scrub pants and run the cord under my shirt and out the side to plug it in. One caution: it will not sustain being dropped very well or very often, so be careful around objects or tight spaces that may push it off where it can hit the floor.
light weight for sure, maybe could be brighter? or have the option to go a little brighter. Battery life is short though, i have to replace so often compared to other brands.
Battery life about 2 years. The light is indeed one of the lightest on the market. The LED light has lifetime warranty which is great. Initially I bought the touchless battery but found that it was too sensitive so I stayed with the switch. Had this system for 5 years now and will likely stay with it.