Communicating Complex Treatment Plans
Dr. Jacinta D. Watkins, DDS
Communicating Complex Treatment Plans
Dr. Jacinta D. Watkins, DDS
Some patients are requiring more complex treatment plans due to treatment delays that occurred with the COVID-19 pandemic. Whether your patient needs a bridge, dentures, restorations, or an implant, here are 4 tips you can implement to increase your case acceptance.
Listen to the Patient
This is the most important step in treatment planning. A great way to prepare is to have a few questions on your intake document that are specific to your patient’s vision for their oral health such as:
- What concerns do you have about your oral health?
- What goals would you like to have accomplished at the end of your treatment?
Once you have reviewed the intake document and the patient’s records, ask yourself the following questions:
- Will I be able to help the patient achieve their goals?
- Will the patient require specialty services? If so, which referrals need to be prepared?
- What is the most immediate treatment concern that the patient would like to have addressed first?
- Is the patient in a stable medical condition to receive the treatment that they are looking for?
By answering these questions before you speak to the patient, you will be able to efficiently manage and show that you have prepared for their specific case.
Listen to the Patient
This is the most important step in treatment planning. A great way to prepare is to have a few questions on your intake document that are specific to your patient’s vision for their oral health such as:
- What concerns do you have about your oral health?
- What goals would you like to have accomplished at the end of your treatment?
Once you have reviewed the intake document and the patient’s records, ask yourself the following questions:
- Will I be able to help the patient achieve their goals?
- Will the patient require specialty services? If so, which referrals need to be prepared?
- What is the most immediate treatment concern that the patient would like to have addressed first?
- Is the patient in a stable medical condition to receive the treatment that they are looking for?
By answering these questions before you speak to the patient, you will be able to efficiently manage and show that you have prepared for their specific case.
Once you have reviewed the intake document and the patient’s records, ask yourself the following questions:
- Will I be able to help the patient achieve their goals?
- Will the patient require specialty services? If so, which referrals need to be prepared?
- What is the most immediate treatment concern that the patient would like to have addressed first?
- Is the patient in a stable medical condition to receive the treatment that they are looking for?
By answering these questions before you speak to the patient, you will be able to efficiently manage and show that you have prepared for their specific case.
Use an illustration
Patients like to see their teeth or a visual representation of a specific tooth that they are concerned about. During your case presentation, show the patient intraoral pictures of their teeth or an application that shows the condition of a similar tooth before and after treatment.
When the patient can hear and see why you are recommending a specific course of treatment, they will accept your recommendations.
Use an illustration
Patients like to see their teeth or a visual representation of a specific tooth that they are concerned about. During your case presentation, show the patient intraoral pictures of their teeth or an application that shows the condition of a similar tooth before and after treatment.
When the patient can hear and see why you are recommending a specific course of treatment, they will accept your recommendations.
Use an illustration
Patients like to see their teeth or a visual representation of a specific tooth that they are concerned about. During your case presentation, show the patient intraoral pictures of their teeth or an application that shows the condition of a similar tooth before and after treatment.
When the patient can hear and see why you are recommending a specific course of treatment, they will accept your recommendations.
Give Options
Depending on their finances and schedule, the patient may need to start different phases of a complex treatment plan at different times. Provide the patient with at least two treatment plan options that can accomplish their desired outcome.
Reviewing their options will allow the patient to feel understood and proactive in moving forward with their dental case.
Give Options
Depending on their finances and schedule, the patient may need to start different phases of a complex treatment plan at different times. Provide the patient with at least two treatment plan options that can accomplish their desired outcome.
Reviewing their options will allow the patient to feel understood and proactive in moving forward with their dental case.
Give Options
Depending on their finances and schedule, the patient may need to start different phases of a complex treatment plan at different times. Provide the patient with at least two treatment plan options that can accomplish their desired outcome.
Reviewing their options will allow the patient to feel understood and proactive in moving forward with their dental case.
Communicate Clearly
Complex treatment plans will require a significant amount of time and energy to complete. There may be situations that come up during treatment such as modifications or delays with the laboratory.
It is important to keep your patient informed throughout the entire process and to communicate any changes as soon as possible.
Communicate Clearly
Complex treatment plans will require a significant amount of time and energy to complete. There may be situations that come up during treatment such as modifications or delays with the laboratory.
It is important to keep your patient informed throughout the entire process and to communicate any changes as soon as possible.
Communicate Clearly
Complex treatment plans will require a significant amount of time and energy to complete. There may be situations that come up during treatment such as modifications or delays with the laboratory.
It is important to keep your patient informed throughout the entire process and to communicate any changes as soon as possible.
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